Frequently Asked Questions
Our products are manufactured in a CGMP facility. (Certified Good Manufacturing Practices). The products are manufactured in a completely safe and guaranteed facility. Please email us in the “Contact Us” section if you have any allergy concerns.
“Buy one, get one gift” DINOAGIFT Member items are only valid while inventory lasts. Member items are awarded on a first-come, first-served basis.
*If you do not see the DINOAGIFT Member item in your cart, then you will not receive a DINOAGIFT item.
Discount codes are not accepted once the order has been placed.
USPS First Class Mail.
Orders placed in 5 business days.
Tracking number provided via email and text message.
DINOA will not be responsible for any additional customs, import or tax charges that may be charged at your destination.
Domestic shipping will usually take approximately 5 business days (please take into account holidays, weather, etc.)
DINOA is not responsible for any address (national or international) entered incorrectly by the customer.
DINOA will not be responsible for any shipping delays once your item has been shipped.
DINOA will not be responsible for any damaged, lost or stolen packages. DINOA does not accept returns on international orders; however, our customer service team will be happy to assist you with any questions or concerns.
DINOA will not be responsible for any additional customs, import or tax charges that may be charged at your destination.
Please note that due to high order demand on new product release days, please allow up to 5 business days for your order to be completed. Thanks for your patience and understanding. If you have any questions, please email contact@dinoallc.com.
Los productos sin abrir y sin daños se pueden devolver dentro de los 15 días posteriores a su recepción para obtener un reembolso completo.
Envío no proporcionado.
Todas las compras de accesorios son venta final.
Los productos sin abrir y sin daños solo se pueden devolver dentro de los 15 días posteriores a su recepción para obtener un reembolso completo. Envío no proporcionado.
Envíenos un correo electrónico en la sección “Contáctenos” si necesita devolver su pedido.